The Complaint Department
The customer is always right. The customer is also a dragon.
Planned format · Still in playtesting
Club Edition: members get an alternate box and foil cast cards with this game.
Join the Club →At the impossible Customer Resolution Office, agents handle complaints from people, monsters and institutions who should never have been allowed to submit a ticket.
How the game works
The team receives escalating Complaint cards. Each player contributes a limited Service Response; collectively they must satisfy required Resolution tags before the Escalation meter fills.
Objective
Resolve more cases than the office fails before the end of the shift.
What makes it different
Work together to calm furious customers before everything boils over.
Planned format
Players: 2–6
Playtime: 15–25 minutes
Contents: Complaint, Service Response, Escalation and Resolution cards in development.
Development status
The Complaint Department is still in development, so rules, art and contents may change before release. Images shown are concept art, not the final product. Pre-orders aren't open yet. Tap "Tell me first" and we'll email you the moment they are.